Our Price Promise

We are committed to offering our customer the widest range of products at the very best price. Our promise to you is that if you find the same product on offer at a lower price at one of our competitors, we’ll match their price.

How to claim:

If you find an identical product at a lower price at one of our UK based competitors, we will match that. To claim a price promise you can either contact our customer services team on 0151 548 0144 or email them at [email protected]. For us to verify the price, you need to provide details of the product, where the product is being advertised at a lower price and the price at which it is being offered for sale. The more information you can give our team, the quicker and easier it will be for us to verify and get you the best price possible!

Terms & Conditions

• The product in question must be new, identical in style, specification, size and colour, and offered on the same terms.
• Our Price Promise can be claimed against any competitor in the mainland UK, including UK websites but excluding factory outlets, membership discounts, duty free shops, auction sites, private sales and clearance discounted end of life products.
• The competitor store or website must have the product in stock and available for immediate purchase or delivery.
• We must also have the product in question in stock.
• Purchases made with gift vouchers are exempt.
• Pricing errors are not eligible. Any other retailer's price match promotion which offers an additional rebate or other benefit for any price matched product is also excluded.
• We must be able to verify the lower price being offered by the competitor to our satisfaction.
• The price being matched must include all taxes (including VAT), postage and packing charges as applicable.
• Our Price Promise cannot be applied post purchase.
• All Price Promise transactions are carried out at the discretion of Police Supplies and MC Products UK Ltd.
• We reserve the right to withdraw this Price Promise at any time.